Privacy Policy
Your privacy is important to Site Safe New Zealand Inc. Please take a moment to read this policy.
Your privacy is important to Site Safe New Zealand Inc. (referred to in this Privacy Policy as we, our or us). This Privacy Policy is aligned to the Privacy Act 2020 and explains how we collect, use(s), store(s), and share(s) personal information. It also sets out the rights that you have in relation to personal information we collect. Please take a moment to read this policy and understand it
We may modify or amend this Privacy Policy from time to time by posting an updated version on our website (www.sitesafe.org.nz). By continuing to use the website or any of our products and services you consent to any such amendments. This Privacy Policy explains:
- How we collect personal information.
- The type of personal information we collect.
- How we use and share your personal information.
- How we use cookies and log files.
- Responsibility for personal information collected through linked third-party websites.
- How you can access/amend your personal information.
- How long we hold personal information.
- How we protect personal information and data.
- Legal rights around managing your privacy.
- Who you can contact for further information.
We collect personal information in several ways, including where:
- You interact with us directly and/or,
- Another person or organisation provides personal information to us on your behalf – this is known as indirect collection e.g., from an employer, company administrator, principal organisation, contractor, sub-contractor, training provider, assessor, site manager, or other authorised representative.
We also collect personal information when:
- You or someone on your behalf:
- register for a course or membership.
- purchase a product or service from us.
- update your information on one of our websites.
- contact us.
- Your information is captured for/at our events, campaigns and/or meetings.
- We deliver services to you or your business/organisation; or
- Employees, learners, or visitors are captured by security cameras operating in monitored areas, such as reception or car parks.
Where personal information is collected indirectly, we take reasonable steps to ensure the individual is made aware of:
- the fact that their personal information has been collected
- the purpose for which it is collected
- how it may be used or shared; and
- their rights to access and correct their information,
Unless an exception under the Privacy Act 2020 applies.
Notification may occur before collection or as soon as reasonably practicable after collection, depending on the circumstances.
The personal information we collect may include:
- Our customers’ health and safety policies and practices (including information about health and safety incidents, hazard identification, and training).
- Third-party data about our customers in connection with our services, including information from:
- WorkSafe New Zealand.
- Inland Revenue.
- Credit reporting companies.
- New Zealand Qualifications Authority.
- Data and analytics on our customers’ use of our services.
- Traffic, visitor information, and analytics relating to the use of our websites and other online aspects of our services.
The personal information you give us, or authorise others to provide to us, may include your name, date of birth, email address, phone numbers, home address, emergency contact, photograph, identification, citizenship, residency details, education history, disability information, IP addresses, and employer details
We may also keep a record of our communications with you, including feedback for service improvements.
When you make a payment through the Website, it directs you to a secure payment processing website for credit card or direct transfer payments. We do not collect or store your payment information but may collect and store transaction data and invoice details.
If you choose not to provide us with your personal information, we may be unable to provide you with access to some or all of our services.
By accessing or using the services, the website, or by providing information to us, you consent to:
- Our collection of personal information and data in accordance with this policy.
- The onward transfer, processing, collection, use, disclosure, retention, and storage of information and data as described in this policy.
We use your personal information for the following purposes:
- To provide you with courses, products and services you may have registered for or purchased from us.
- To reply to your enquiries.
- To comply with relevant laws and regulations.
- To manage memberships and platform access and improve your experience.
- To protect our legitimate health, safety and security concerns.
- To communicate with you, including sending you surveys or asking you to participate in research to better understand how we can improve our products and services or to test new products and services.
- To provide, operate, protect, improve, optimise and otherwise manage our products and services using analytics and customer relationship management tools.
We may disclose information about you (including your identity):
- To our service providers and other third parties (to the extent reasonably required) who:
- assist us in delivering our courses, products and services, or the information you have requested.
- perform services on our behalf (for example, website maintenance and development, IT support, data hosting, data analytics, survey providers, or research partners).
We require our service providers to use personal information only for the services they provide to us, to protect it with appropriate safeguards, and not to use or disclose it except in accordance with our instructions, this Privacy Policy, and (where applicable) the Privacy Act 2020, this includes:
- To third parties to perform ad measurement services on our behalf when the information is hashed (non-identifiable).
- To publish clients’ health and safety ratings and assessments to the SiteWise website to be available to companies that use the SiteWise prequalification tool.
- To our affiliates and related entities.
- To our professional agents when required.
- To any person you authorise us to disclose information to.
- By written request to government agencies.
- If we are required to do so, for example, during legal proceedings or other investigations.
Some information made available through the SiteWise platform, including contractor ratings or assessment outcomes, may be based on personal information provided to us by third parties and is accessible only to authorised users in accordance with role‑based access controls.
The Website, any news updates, or other communications we have with you may contain links to third-party websites.
Unless expressly stated otherwise, these websites have not been developed by or controlled by Site Safe. They are provided for your convenience only, and do not imply that we check, endorse, approve, or agree with the privacy practices of the third-party websites linked to. We encourage you to be aware when you leave our website and to read the privacy statements of each website you visit.
More information about our website, and the terms of use applicable to it, can be found on the 'Terms and Conditions'.
You may provide and update any personal preferences you have regarding our courses, products, or services through the 'My Site Safe' page on the website, and these may be used for the purposes of providing you with information that we think may be of interest to you.
These access and correction rights apply to all personal information we hold, including information collected directly and indirectly.
To access the personal information being held by us, or to request a copy, or to request a correction to that information, please contact the Privacy Officer on theteam@sitesafe.org.nz, and we will comply with any request to the extent required under applicable law:
- If you wish to access or change your personal information, we may ask you for additional information to confirm your identity and for security purposes, before disclosing personal information to you.
- If you request access to, or a copy of, your personal information, we will provide you with a copy of the personal information we hold:
- If you request a correction and we agree that your personal information needs correcting, an amended record of your personal information will be provided.
- If you request the removal of your personal information from our systems, we will delete it, noting that this will impact our ability to provide products and services to you in the future, and that this removal only relates to personal information, and does not include the activities you have undertaken with us in the past.
Release, amendment, and removal of personal information are subject to legal and other permissible considerations. We will make every reasonable effort to respond to your request promptly.
We may not always be able to fully address your request, for example, if it would breach the duty of confidentiality we owe to others, or if we are legally entitled to deal with the request in a different way.
We will keep your personal information only as long as necessary for the purpose for which it was collected.
We will take reasonable steps to protect and manage your personal information, and to ensure it is stored, managed, and transferred in accordance with applicable law to protect your privacy rights and interests.
- Where we transfer your personal information to third parties who help provide our products and services, we obtain contractual commitments from them to protect your personal information.
- Where we receive requests for information from law enforcement or regulators, we validate these requests before any personal information is disclosed.
- We put in place other appropriate safeguards as determined by applicable law.
Information may be hosted internally or by third-party cloud services and processed and stored outside New Zealand. By providing personal information, Employees, Learners, and Clients acknowledge that some third-party service providers may be in countries that do not have the same level of privacy laws as New Zealand, and they consent to the transfer of personal information in these circumstances.
We are committed to protecting the security of your personal information and we take all reasonable precautions to protect it from Privacy Breaches, namely:
- Unauthorised or accidental access, disclosure, alteration, loss, or destruction of your personal information.
- Actions which prevent us from accessing your personal information on a temporary or permanent basis.
If your personal information is subject to a privacy breach that causes or is likely to cause serious harm, we will notify you and the Privacy Commissioner in accordance with our obligations under the Privacy Act 2020.
From time to time, it may be necessary for us to renew or revise this Privacy Policy. The Privacy Policy was last updated in April 2026. We reserve the right to change or replace this Privacy Policy at any time.
If you have any queries about this Privacy Policy or personal information we have collected, please contact our Privacy Officer at:
Postal Address:
PO Box 9445
Marion Square
Wellington 6141
Email Address: